J.E. Carriers, LLC Nationwide, Door to Door, Enclosed, Affordable Auto Transport/Car & Motorcycle Shipper
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FAQs for Auto Transport

Q. Will my vehicle be insured while being transported?
A. Yes. We only use drivers who comply with the Federal Motor Carrier Safety Administration (FMCSA) guidelines. The FMCSA requires motor carriers to carry a minimum of $100,000 cargo insurance.

Q. Can my vehicle be picked up from my address?
A. Yes. We provide door-to-door services as a standard auto transport option for our customers. For addresses that are not easily accessible by trucks, arrangements will be made to meet at the nearest accessible location.

Q. Can I put other items in my car to be shipped also?
A. A few items are ok as long as they are not household items or items of high value. Items in vehicles will not be covered by insurance.

Q. Why does an SUV cost more to ship than a car?
A. SUVs are larger and heavier than your average car. Full sized SUVs take up extra space on the trailer that another paying vehicle would normally occupy. It usually costs $50 to $100 more to transport large SUVs.

Q. Can you ship my car if it is not operable?
A. Yes. However, additional fees will apply because extra equipment and labor are needed to maneuver your vehicle.

Q. How does the payment process work.
A. After your vehicles has been scheduled, a deposit will be charged to the card provided with your order to secure your spot on the trailer. The remaining balance will be due in the form of cash, or other certified funds at pickup or delivery.

Q. How should I prepare my vehicle for auto transport?
A. Disconnect auto alarms and anti-theft systems. Remove any accessories such as car bras, CB antennas, low spoilers, etc.

Q. Can you ship classic cars in an enclosed trailer if they are not running?
A. Yes. We can transport inoperable vehicles for enclosed as well as open trailers. As long as it rolls, brakes and steers, we can get it done.

Q. How much advance notification do you need to ship my car?
A. We ask that customers try to give us at least a week, but that is not always the case. So here are a few facts. Over 95% of our customers' vehicles are scheduled within 1-3 days of them placing the order. Over 90% are picked up and delivered within a week with the exception of coast to coast shipping. Coast to coast shipping generally takes 7-10 days to deliver once picked up. Shipping to rural towns off the interstate can affect shipping time. Therefore, you should plan accordingly.
JE Carriers
6320 Capital Blvd box 61291 Raleigh, NC 27616 US
Phone: (855) 249-7667 Website: www.jecarriers.com